Terms and Conditions for Security Service Provision

These Terms and Conditions (“Agreement”) govern the services provided by Secex Limited  (“the Company”) to its clients (“Client” or “You”). By engaging the Company’s services, you agree to the following terms:

1. Definitions

1.1 Services: Refers to the cybersecurity, risk management, training development services and related security services provided by the Company.

1.2 Client Data: All data, information, and materials provided by the Client to the Company for the provision of Services.

1.3 Confidential Information: Any information disclosed by either party that is marked as confidential or reasonably understood to be confidential.

2. Scope of Services

2.1 The Company agrees to provide the Services outlined in the agreed proposal, contract, or Statement of Work (SOW).

2.2 The Company shall use reasonable care, skill, and expertise to deliver Services in accordance with applicable laws, regulations, and industry standards.

2.3 Any changes to the scope of Services must be mutually agreed upon in writing.

3. Client Responsibilities

3.1 The Client shall provide timely access to required information, systems, and resources necessary for the Company to deliver the Services.

3.2 The Client shall ensure compliance with all applicable laws and regulations in relation to their operations and the data provided to the Company.

3.3 The Client is responsible for implementing any recommendations or remedial actions advised by the Company unless explicitly agreed otherwise.

3.4 This organisation is built on a good reputation; any defamatory remarks online or otherwise must incur substantial consequences in the form of compensation.

3.5 Any illicit act or behaviour by the client which directly or indirectly implicates the company’s reputation must be cleared by the company within 24 hours without any delay.

4. Fees and Payment

4.1 Fees for the Services will be as agreed in the proposal or contract.

4.2 Payment terms are 30 days from the invoice date unless otherwise stated in the agreement.

4.3 Late payments may incur interest at the rate of 8% plus the Bank of England or Nigerian base every month.

5. Confidentiality

5.1 Both parties agree to keep Confidential Information secure and not disclose it to third parties without prior written consent.

5.2 Confidentiality obligations shall survive termination of this Agreement.

5.3 The Company may disclose Client information as required by law or regulatory bodies.

6. Liability and Indemnification

6.1 The Company will not be liable for indirect, consequential, or incidental damages arising from the use or inability to use the Services.

6.2 The Company’s total liability for any claims shall not exceed the total fees paid by the Client in the 12 months preceding the claim.

6.3 The Client agrees to indemnify the Company against any claims, damages, or losses resulting from the Client’s failure to comply with applicable laws or misuse of Services.

7. Data Protection

7.1 Both parties shall comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), where applicable.

7.2 The Company will only process Client Data for the purpose of delivering the Services and in accordance with the agreed Data Processing Agreement (if applicable).

8. Termination

8.1 The Company may terminate the Agreement with [e.g., 30 days’] written notice if conditions are set upon the inception of this contract.

8.2 The Company may terminate the Agreement immediately if the Client breaches its obligations or fails to pay fees.

8.3 Upon termination, all outstanding fees shall become immediately due, and the Client shall return or delete any proprietary materials provided by the Company.

9. Intellectual Property

9.1 The Company retains all rights to intellectual property created or used in delivering the Services.

9.2 The Client is granted a limited, non-exclusive license to use deliverables solely for internal purposes.

10. Force Majeure

The Company shall not be held liable for delays or failure to deliver Services due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, or cyberattacks.

11. Governing Law and Dispute Resolution

11.1 This Agreement shall be governed by the laws of Nigeria and United Kingdom

11.2 Any disputes arising under this Agreement shall first be attempted to be resolved amicably through negotiation. If unresolved, the dispute shall be referred to mediation or arbitration in accordance with the Arbitration Act 1996 or The Nigerian Arbitration and Mediation Act 2023.

12. Miscellaneous

12.1 This Agreement constitutes the entire agreement between the parties and supersedes all prior communications.

12.2 Any amendments to this Agreement must be made in writing and signed by both parties.

12.3 If any provision of this Agreement is deemed invalid, the remaining provisions shall remain enforceable.                

13. Contact Information

For any questions or concerns, you may contact us at:

Secex Limited

Email: info@secexltd.co.uk

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By engaging the Company’s services, you acknowledge that you have read, understood, and agree to these Terms and Conditions